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I called again the following night and spoke w/ Jared Morris. He was giving me the same story and I wasn’t having it. I demanded to talk to someone above his position but after 10 min of talking to him he miraculously found out on his computer that our request to cancel before SEP 2011 was denied. He also went on and verbally stated that THEIR POLICY was for me to SHOW PROOF that me and my family will live on the military installation and only then will they be able to cancel our contract. I was furious and I demanded to speak to whoever the supervisor is. I was placed on hold and finally Spencer Hutchings answered. It was the same words coming out from his mouth just like the other incompetent employees that work there. I demanded to see their verbal policies on an official document but no one can provide us w/ one. It sounds like they’re making policies as they go. Nothing indicates in writing that military orders needs to be submitted in order to cancel but I did submit my orders anyway. Nothing indicates that Vivint needs some form of document stating the military member is living “on base.

Posted by Anonymous at 3:19PM | (1 comments)

burglar alarm panels

Their home automation is compatible with common smart home products, such as Amazon Echo, Google home, Amazon Alexa, and many more. There are many negative Vivint reviews from customers, the majority of them noting poor customer service. Be sure to check out the Vivint smart home reviews and home security reviews below to see what customers have to say and to decide if Vivint is the right home security provider for you. A common complaint customers have is customer service. Former and current Vivint customers have complained of deceptive sales tactics, poor customer service, poor billing practices and slow technician response times. Unlike other review sites, BestHomeSecurityCompanys. com does not allow companies to pay to remove reviews. We have received over 1,500 negative reviews here on this website regarding Vivint from real customers. Vivint is a well known home security company that does not charge installation fees and has solid security equipment and home automation systems. Vivint also has a smartphone mobile app that allows you to control your home security system from wherever you are. However, with a 5 year contract and high monthly monitoring rates, Vivint’s home security systems may be too expensive.

Posted by Anonymous at 3:19PM | (0 comments)

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We look at activity feeds and the organization of the mobile app to see what information an app gives you when an alarm goes off and if the alert gives you instant info. The top performers in this test were abode and Scout Alarm, with Nest Secure and SimpliSafe tying for third place. During installation tests, we make sure the manual or mobile app can get you through the setup process without contacting the company. We also look at whether the equipment in each system's starter kit requires additional tools such as screwdrivers and batteries. Finally, we time how long it takes to set up each component. We found Scout Alarm, SimpliSafe and abode easier to set up than most other DIY security systems.

Posted by Anonymous at 3:19PM | (8 comments)